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Support: Products & Agents


Java Agent The New Relic Java Agent will help you find and fix Java errors fast! Visualize your Java applications environment with Service Maps, pinpoint even the smallest issues in specific lines of code with Error Stack Traces, dissect errors in real time—based on class, message, and other attributes, and analyze complicated, multi-threaded applications to find the most time-consuming threads. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic Java Agent work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/agents/java-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-java-agent">Level Ups category</a>. Insights Insights is a software analytics resource to gather and visualize data about your software and what that data says about your business. Use NRQL to quickly and easily create real-time dashboards to get immediate answers about end-user experiences, clickstreams, mobile activities, and server transactions. With Insights, you can search through and create customizable charts for your metric timeslice data, query and chart event data from other New Relic products and send custom data to Insights to query it and create customized charts. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Insights work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/insights">extensive documentation</a>, check out our <a href="https://discuss.newrelic.com/t/best-practice-guide-insights/62376">Insights Best Practices Guide</a>, get started with an <a href="https://discuss.newrelic.com/t/new-relic-on-boarding-video-9-creating-business-reporting-data/51075">on-boarding video</a>, or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-insights">Level Ups category</a>. Node.js Agent With the New Relic Node.js Agent, viewing the health of your Node.js applications has never been easier. Pinpoint and solve issues down to the line of code with Node monitoring from New Relic. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic Node.js Agent work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/agents/nodejs-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/nodejs-relic-solutions">Level Ups category.</a> Alerts New Relic Alerts help you catch problems before they reach your end user. With New Relic Alerts, you receive notifications when leading performance indicators spike or drop. Alerts can keep you aware of issues that go beyond the server with complex application and real user data integration. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Alerts work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/alerts">extensive documentation</a>, check out the <a href="https://discuss.newrelic.com/t/best-practice-guide-alerts/58768">Alerts Best Practices Guide</a>, get started with <a href="https://discuss.newrelic.com/t/new-relic-on-boarding-video-7-alerting-on-performance-data/50959">an on-boarding video</a>, or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-alerts">Level Ups category</a>. APM Web UI New Relic’s software analytics product for application performance management (APM) delivers real-time and trending data about your web or non-web app’s performance. Your Dev/Ops teams don’t need to guess whether a performance blocker comes from the app itself, CPU availability, database loads, or something else entirely unexpected. Ready to explore more? You can start with our <a href="https://docs.newrelic.com/docs/apm/new-relic-apm" rel="nofollow noopener">extensive documentation</a>, check out an <a href="https://discuss.newrelic.com/t/best-practice-guide-new-relic-apm/51243">on-boarding video</a>, or get started with our <a href="https://discuss.newrelic.com/t/best-practice-guide-apm/58679">APM Best Practices Guide</a>. Sales & Accounts There is a lot of flexibility in how you set up your New Relic accounts. We want you to make the most of it! In this category, you can post questions, suggestions, and workarounds about how to make New Relic Accounts work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/accounts-partnerships/accounts" rel="nofollow noopener">extensive documentation,</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-new-relic-accounts">Level Ups category</a>. Synthetics New Relic Synthetics lets you simulate user behavior to catch problems before your customers do. Sleep soundly knowing that Synthetics runs automated tests around-the-clock and around-the-world. With instant alerts, a breakdown in performance doesn't mean a breakdown in your business. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Synthetics work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/synthetics/new-relic-synthetics/getting-started/new-relic-synthetics">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/feature-ideas/feature-ideas-synthetics">Level Ups category</a>. New Relic Infrastructure <a href="https://newrelic.com/infrastructure" rel="nofollow noopener">New Relic Infrastructure</a> gives you a precise picture of your dynamically changing systems with server monitoring. See real-time health metrics correlated with recent configuration changes, so you can quickly resolve issues, scale rapidly, and deploy intelligently. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Infrastructure work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/infrastructure" rel="nofollow noopener">extensive documentation</a>, check out our<a href="https://discuss.newrelic.com/t/best-practice-guide-infrastructure/58684">Infrastructure Best Practices Guide</a>, get started with an <a href="https://docs.newrelic.com/docs/infrastructure" rel="nofollow noopener">on-boarding video</a>, or check out our best tips and tricks in our<a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-infrastructure"> Level Ups category</a>. API The New Relic REST API is a programming interface that allows you to access data directly from New Relic products. The primary use is to extract your APM data via GET requests; however, you can also use PUT requests to configure some features, and use DELETE requests to remove non-reporting application instances. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic API work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/apis/rest-api-v2/getting-started/introduction-new-relic-rest-api-v2" rel="nofollow noopener">extensive documentation</a>. Browser New Relic Browser is the only rum monitoring product that gives you everything you need—full visibility into the complete web page lifecycle for modern browser-side applications. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Browser work best for you. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Browser work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/browser">extensive documentation</a>, check out our <a href="https://discuss.newrelic.com/t/best-practice-guide-browser/58792">Browser Best Practices Guide</a>, get started with <a href="https://discuss.newrelic.com/t/new-relic-on-boarding-video-6-front-end-performance/51073">an on-boarding video</a>, or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/feature-ideas/feature-ideas-browser">Level Ups category</a>. PHP Agent The New Relic PHP Agent helps you pinpoint and solve PHP performance issues down to the line of code within the context of the frameworks you use. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Infrastructure work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/agents/php-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-php-agent">Level Ups category</a>. Ruby Agent The New Relic Ruby Agent helps you pinpoint and solve Ruby application performance issues down to the line of code. New Relic APM is the only tool you’ll need to see everything in your Ruby application—from the end user experience to server monitoring. Trace slow database queries, 3rd party APIs and web services, caching layers, background jobs, and more. Ruby monitoring has never been easier. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic Ruby Agent work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/agents/ruby-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-ruby-agent-relic-solutions">Level Ups category</a>. Health Map Health map is a high-density, color-coded view that shows the health of all of your applications as well as the health of the infrastructure hosts where those applications are deployed. Health Map detects the relationships between app and host automatically when you use both New Relic APM and New Relic Infrastructure, no configuration required! A subscription to both <a href="https://newrelic.com/application-monitoring">New Relic APM</a> and <a href="https://newrelic.com/infrastructure">New Relic Infrastructure</a> is required. Check out the <a href="https://docs.newrelic.com/docs/data-analysis/health-map/get-started/introduction-health-maps">documentation for Health map</a>. Mobile Maintaining mobile applications in their fragmented production ecosystems is a challenging, energy-sapping task. New Relic’s mobile APM (mAPM) toolset brings performance data to the surface to help teams focus on ensuring users are getting a great experience. In this category, you can post questions, suggestions, and workarounds about how to make New Relic Mobile work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/mobile-monitoring">extensive documentation</a>, check out our <a href="https://discuss.newrelic.com/t/best-practices-guide-mobile/62000">Mobile Best Practices Guide</a>, or review tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/level-up-mobile">Level Ups category</a>. Python Agent The New Relic Python Agent helps you pinpoint and solve Python application performance issues down to the line of code. New Relic APM is the only tool you’ll need to see everything in your Python application—from the end user experience to server monitoring. Trace problems down to slow database queries, slow 3rd party APIs and web services, caching layers, and more. Monitor your app in a production environment and make sure your app can stand a big spike in traffic by running scalability reports. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic Python Agent work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/agents/python-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/level-up-relic-solutions/python-agent-relic-solutions">Level Ups category</a>. .NET Agent The New Relic .NET Agent allows you to see everything—from the end user experience to server monitoring and right down to the line of code. See page load times for real users by browser and geography. See the bottlenecks in your app pinpointed down to the line of code or SQL query. Find out how each component or service is affecting the performance of your app and fix things before your users notice and complain. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic .NET Agenda work best for you. Ready to explore more? You can start with our <a href="https://docs.newrelic.com/docs/agents/net-agent">extensive documentation</a> or check out our best tips and tricks in our <a href="https://discuss.newrelic.com/c/feature-ideas/feature-ideas-net-agent">Level Ups category</a>. Partnership Accounts This is a support category where you can discuss and ask questions about partnerships and partner-specific functionality. On-host Integrations: Kubernetes <a href="https://newrelic.com/infrastructure" rel="nofollow noopener">New Relic Infrastructure</a> gives you a precise picture of your dynamically changing systems with server monitoring, and it now feature a full <strong>Kubernetes Integration</strong>. In this category, you can post questions, suggestions, and workarounds about how to make the New Relic Infrastructure Kubernetes integration work best for you. <strong>Ready to explore more?</strong> You can start with our <a href="https://docs.newrelic.com/docs/integrations/host-integrations/host-integrations-list/kubernetes-monitoring-integration" rel="nofollow noopener">extensive documentation</a>, or ask a question!
About the Support: Products & Agents category [Support: Products & Agents] (1)
Difference between a synthetic ping monitor & simple browser [Support: Products & Agents] (2)
10X Slowdown After Enabling NewRelic Agent for Node.js [Node.js Agent] (1)
How to test the Synthetic script locally before pushing to NR [Synthetics] (12)
Browser Pageview count with count of browser pageview using Pro feature and same for Lite feature [Browser] (5)
Filter a set 'OUT' of Infrastructure alert [Alerts] (4)
Missing method to method (call stack information) [Java Agent] (4)
I am getting - ElementNotVisibleError: element not visible [Node.js Agent] (8)
NRQL text field unusable in Firefox Quantum [Insights] (7)
Custom JMX Not Showing Up In Metrics Reporter [Java Agent] (2)
Error loading NewRelic assembly [.NET Agent] (4)
Synthetic API monitor script check [Synthetics] (9)
New Relic not supporting for Grails version 3.x? [Java Agent] (2)
New Relic's x-ray-sessions will be discontinued on April 17, 2019 [Support: Products & Agents] (12)
How to monitor performance of uploaded files [Synthetics] (1)
Error after logging into NewRelic Android App [Mobile] (2)
Browser Lite - missing data [Browser] (7)
Spring Boot Kafka Distributed Tracing [Java Agent] (9)
Is there a way to convert weekly summary reports to daily summary reports? [Sales & Accounts] (9)
PHP Agent Core Dump [PHP Agent] (3)
I have a Heroku account and don't have admin access in my New Relic account ( 2 ) [Sales & Accounts] (28)
Exception in nrWrapper [Browser] (3)
Is it possible to filter out specific errors (400s) in an alert? [Alerts] (9)
Remove Newrelic scripts from the website ( 2 ) [Browser] (25)
How to stop newrelic-infra from trying to monitor docker [New Relic Infrastructure] (5)
TypeError: __call__() takes 2 positional arguments but 3 were given [Python Agent] (3)
Is it possible to set a global Synthetics user agent string that would apply to all our Synthetics crawlers? [Synthetics] (2)
JMX Data in New Relic [Java Agent] (2)
Will NewRelic keep writing to memory when disabledFeature [Mobile] (2)
SQL comments beginning with "/*" resulted in an improperly parsed query [PHP Agent] (12)