Our account recently renewed, and we did not wish for that to happen. The email we received said
“Issues or Concerns?
You received a final notification 30 days ago confirming your subscription. If you believe you have renewed in error, please respond immediately to this message.”
…but despite replying to that message, we have received no response back from New Relic for almost 2 weeks now. Please have someone contact us ASAP. Thank you.
p.s. having to post to a public forum to get billing support is bloody ridiculous.