Account Deletion Request [request]

Please delete my account and organization.
Account ID: 3235166

Hi @yh12241 :wave:! Welcome to our Explorers Hub! I see you would like to delete your account. I’m happy to help!

To permanently delete your Organization and Account, follow these steps:

NOTE: this action can only be done by users who are assigned the Organization Manager role. Not sure? See more here: Standard roles.

  1. Log in to the Organization/Account in question.
  2. Navigate to the NROne dropdown menu and select Organization and Access
  3. On the following page, you’ll see an option to Delete Organization.
  4. Selecting this option will bring up a side-bar menu to confirm deletion. Once confirmed, the organization will be deleted, the account will be canceled and any users associated with the organization will be removed.

Let me know if following these steps work for you.

I can’t see “Delete Organization” in Organization and Access page.

Hi @yh12241! Allow me to open a ticket on your behalf. One of our support agents will be in touch soon via email to assist you with your account deletion. Thanks!