Alert muting for a specified timeframe and only after a minimum "failure time"

We have set up alert conditions (monitor check failure) for multiple websites.

  1. When there is a maintenance activity, we receive many email notifications about the incidents.
    Is it possible to use muting rules to avoid getting email notifications during maintenance timeframes? If yes, how can we set up those muting rules?

  2. Additionally, we get email notifications when websites are not available for 1 minute in specific locations. We want to keep the monitoring on the 1 min interval, but we want to receive the email notification only after a specified downtime (e.g. after 15 min). Is it possible to set this rule and if yes, how can we set it?

Hi @shoenig

  • When there is a maintenance activity, we receive many email notifications about the incidents.
    Is it possible to use muting rules to avoid getting email notifications during maintenance timeframes? If yes, how can we set up those muting rules?

This is indeed possible. You can find documentation on this in the document below:

Muting rules: Suppress notifications.

  • Additionally, we get email notifications when websites are not available for 1 minute in specific locations. We want to keep the monitoring on the 1 min interval, but we want to receive the email notification only after a specified downtime (e.g. after 15 min). Is it possible to set this rule and if yes, how can we set it?

You mention when websites are not available. Can you let me know what type of alert condition this is? Is it a Synthetics monitor?

Hi @dkoyano,

Thanks for your answer.

  1. We already looked at the documentation on muting rules, but it was not clear not us how we could set this up. Is it enough to just set a schedule for the muting rule?

  2. Yes, this is a Synthetics monitor.