###Alerts Question Template
I had setup an alert policy with a condition
Agent/MetricsReported/count [a total valuer per minute] < 1 for at least 10 mins. But I don’t get the alert even though it’s configured.
From the metrics explorer, I found that my alert condition is consistent with my requirement of getting an alert when the app doesn’t report anymore (coz the app might have gone down). I also checked that during the time when my app was down, the metrics explorer showed a drift in the value. But however, the alert doesn’t get triggered.
Note: I know that I can use synthetics monitor to check the heartbeat of the app. But my app can’t have an Inbound from the internet and therefore I would like to use the details that I send to get alerts.
- Alert policy link: https://alerts.eu.newrelic.com/accounts/2470512/policies/13517
Relic Solution: The key to consistent alert notifications