Your data. Anywhere you go.

New Relic for iOS or Android

Download on the App Store    Android App on Google play

New Relic Insights App for iOS

Download on the App Store

Learn more

Close icon

Alert Policy Not Sending Channel Notifications



We are not receiving notifications from this Alert policy:

However, we do receive alerts from other policies.
Please Help. Thanks,


It looks like you’ve got an open incident for that policy and your roll-up strategy is set to “by policy” so you’re not going to get notifications until this very long-running incident is closed. The easiest way to do so is to turn the conditions off and back on to close all open violations.