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Alerts for No Orders



How do I create alerts for when my website goes longer than one hour without orders?

Thanks in advance for your time and assistance.


Hi, @miranda: If you have New Relic APM, you can configure your order transaction as a key transaction. Then you can configure a key transaction alert condition to create a violation if the transaction has a throughput of less than X calls in one hour.


One quick caveat: this relies on your application reporting other data. If your application stops reporting entirely then we will not evaluate this condition so this will work perfectly for the scenario where your storefront is up and reporting but has not received an order, but will not be able to tell you if your storefront is down and no longer reporting any data to New Relic.