Dear NewRelic Support,
Hope you are well. We are getting “Web response time > 3 seconds for at least 5 minutes on ‘ATC Bedrock Website’” alert emails quite often since last couple of days. I created few Alert policies in our New Relic account. See below screenshot
The CPU and Memory alerts we get very rare but Response Time alerts we are getting a lot since last couple of days. I could not find an issue. See below incident which are closed now.
Can someone from your support team look into our account and check please all these incidents.
I looked few incidents but cannot trace. Also there is no log data is available. See below:
Is there any ways we can pas Apache logs to New Relic? What is the log management by the way? When I click above documents it takes me to https://docs.newrelic.com/docs/logs/get-started/get-started-log-management/ . Can someone help me how to install lo?
Also please check our current account configurations and suggest best practice examples. Also guide me what is the best way to trace an issue?
I am currently located in overseas so if you want me to reach, you can call me on whatsapp on +.