Billing issues with cancelled accounts

In previous emails, on February 10th we asked you to unsubscribe a client from the new relic services. (csdowngrades confirmed)

Unfortunately, we have realized that you are billing us for a service that should be cancelled

We need an answer.

Looking forward to hearing from you

Hi @david18 -

I’ve opened an issue for you with our Billing team. Be on the lookout for an email shortly.

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