I may be overlooking something but surely one should be able to cancel a free subscription? Alas I can’t find it despite searching. Account team please contact me.
Hi @jonkers , I have reached out to our account team to assist you with this. They will follow up shortly by email.
I have the exact same issue. Can you ask the account team to come back to me?
Hi @jonathan37, in case it might save you some time, would you mind confirming if these steps work for you?
If not, let me know and I’ll get you sorted
These steps does not works for me as my account is not on the NRO user model.
No problem @jonathan37, I have reached out to our account team to assist you with this. They will follow up shortly by email.
Thank you @nmcnamara.
That is no problem at all!