We are trying to cancel our account. The business is closing and we can’t pay the rest of the contract out. WE have been with you for over 7+ years so it would be nice if you could let us go on this one. We have always paid on time and we have never bothered you guys or took up your time.
Hi there @rod1 - Sorry to hear about the business. I have opened a case with our Billing team who can resolve these kinds of matters. Please be on the lookout for an email from our team.