Cancelling Annual Subscription at the end of period

I tried to cancel our Annual Subscription and we saw a penalty of US$400.

We don’t want to renew the Annual subscription and we want to stop our access to New Relic at the end of period. What we need to do for it?

Thank you,


@ti138 Sorry to hear you’re cancelling your subscription. I will put you in contact the people who can help you with this. Expect an email soon.