Cannot cancel my account


I would like to delete my account (and a subaccount), but cannot find where to do so.

Best regards,

Hi @gustavo.roscoe, if you would like to delete your account, you can follow these steps:

If these steps are not applicable, let me know and I will assist further.

Hi @nmcnamara. I’ve tried to follow the steps, but I guess I’m don’t meet the requirements, because I don’t see the “Organizations and access” menu item. I’ve also tried this other help page, which instructs me to concat support.

Hi there @gustavo.roscoe - Be on the lookout for an email from our team. I’ve connected them to this case so that we can get this resolved for you.

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