Cannot get New Relic Infrasctructure up and running

New Relic Infrastructure Question Template

  • Which version of Windows or which distribution of Linux are you using?
    UBUNTU 18.04 LTS

  • What is your Language Agent version?
    ??

  • What is your Infrastructure Subscription level? Essentials or PRO?
    Trail

  • Describe what you are seeing. How does this differ from what you expected to see?
    When running the installation steps for UBUNTU 16.04 LTS, i’m receiving errors from the new relic agent:

I’ve opened port 443 outbound on the firewall, restarted, same errors. What is going wrong?

Oct 08 16:44:57 136-144-203-55 systemd[1]: Started New Relic Infrastructure Agent.
Oct 08 16:44:57 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:44:57+02:00” level=info msg=“New Relic Infrastructure Agent version 1.0.1015 Creating Service (598.552µs)”
Oct 08 16:44:57 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:44:57+02:00” level=info msg=“Agent service manager started successfully. (978.601µs)” service=newrelic-infra
Oct 08 16:44:57 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:44:57+02:00” level=info msg=“New Relic Infrastructure Agent version 1.0.1015 Initializing (1.969037ms)”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=info msg=“New Relic Infrastructure Agent version 1.0.1015 Running (4.639246014s)”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=warning msg=“unable to use upstart” error=“fork/exec /sbin/initctl: no such file or directory”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=warning msg=“unable to use SELinux” error=“exec: “sestatus”: executable file not found in $PATH”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=error msg=“Unable to read sysctl from /proc/sys/net/ipv6/conf/all/stable_secret, skipping: read /proc/sys/net/ipv6/conf/all/stable_secret: input/output error”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=error msg=“Unable to read sysctl from /proc/sys/net/ipv6/conf/default/stable_secret, skipping: read /proc/sys/net/ipv6/conf/default/stable_secret: input/output error”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=error msg=“Unable to read sysctl from /proc/sys/net/ipv6/conf/ens3/stable_secret, skipping: read /proc/sys/net/ipv6/conf/ens3/stable_secret: input/output error”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=error msg=“Unable to read sysctl from /proc/sys/net/ipv6/conf/lo/stable_secret, skipping: read /proc/sys/net/ipv6/conf/lo/stable_secret: input/output error”
Oct 08 16:45:01 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:01+02:00” level=warning msg=“couldn’t parse who output”
Oct 08 16:45:02 136-144-203-55 newrelic-infra[27467]: time=“2018-10-08T16:45:02+02:00” level=error msg=“error flushing inventory to cache” error=

Hi!

A lot of these errors just deal with IPV6. Those aren’t anything to be concerned about. Is this host showing in the UI?