Cannot manage users - HTTP response

I have an issue with User Management - “Failed to load users: Unsuccessful HTTP response” on
Could you please provide guidance on how to resolve this?
Thank you

Hi @supporter_newrelic

Thanks for reaching out, I hope you are well.

It looks like the account you are logging into has been migrated to the updated account version, and screenshot looks like its from the older account version. Can I confirm if you are using an old bookmarked link rather than logging in and accessing this User management via the account ?

I have located our User management UI and common tasks doc, which has direct links to the User Management UI.

I hope this was helpful, should you have any questions or updates please do reach out.

Also if this helped resolve the issue please consider selecting the Solution ( How to Use the Official Solution Checkbox )option below this post.