Can't change user preference email

I can’t change the main email of my account. I am a full user, clicking on the email sends me to https://login.newrelic.com/email/change. I login using my existing details, and this prompts me to verify my email, but I don’t receive a verification email.

Hello there @aws_barker !

Thank you for writing in. I have created a case for you! Be looking for an email from one of our Support Engineers :slight_smile: