Can't create support ticket

How the heck do you create a support ticket? do I need to pay extra to do that?

Hello, @d6f0b8210dc1844a865d: Available support resources depend on your service subscription. Details here: https://docs.newrelic.com/docs/licenses/license-information/general-usage-licenses/global-technical-support-offerings.

You may post your question to the community, and we will open a ticket if we need to collect any sensitive information. Thank you!

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