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Certification Assessment issue - APM Fundamentals


#1

There is some issue with the certification assessment New Relic APM Fundamentals.

When I submit my answers it says that the course is passed with 88 % and after few seconds an error message appears: An error occurred, if you continue without restarting, your learning results will not be reported. Please try to restart the course or contact your teacher if the problem persists.

I tried 3 times, and the same problem appears.

Please let me know how can I continue with the certification.


#2

Thanks for reporting this @Dimitar.Vandovski

I’m going to tag in @philweber from the New Relic University team, who will be better equipped to help out


#3

Hi Ryan Veitch,

This issue is not solved.

Regards,


#4

Hi, @Dimitar.Vandovski: I am sorry you are experiencing errors with the certification exams. My first suggestion would be that you try using a different browser, or clearing the cookies in Chrome before you try again. If that doesn’t help, please take a screenshot of your score before you receive the error message. We apologize for the inconvenience!


#5

Hello there,

The issue appears for user Martin Dimevski registered email address martin.dimevski@deltatre.com
Here is a picture from the score taken 5 minutes ago.


The issue still exists.

Regards,


#6

FYI :
Martin was using Mozila Firefox this time and its the same issue


#7

Hi, Martin: To receive the New Relic Fundamentals certification, you must pass three (3) exams, as show below:

I can see that you have passed the APM Fundamentals exam twice, which I believe is the screenshot you posted above. After you pass exams 1 and 3, you will receive your certificate. Please take a screenshot of your passing scores, just in case. Thank you and good luck!


#8

Hi there,

The problem is that i don`t have confirmation that the course is passed.


#9

I understand. Your issue has been reported to our online content team. Unfortunately I cannot do anything about that; I am the one who issues certificates, so if you tell me when you have passed the 3 exams, I will see that you receive your certificate. Thank you for your patience.


#10

Will do it, thanks :slight_smile:


#11

Thank you @Dimitar.Vandovski - Sorry that the learn platform is still throwing errors. We’re still investigating this and will let you know when we have an update.


#12

Hi there,

Here are the results from the last certification

Please let me know how to proceed to get my certificate.

Regards,


#13

Great job @Dimitar.Vandovski - It looks like the other error has been fixed now? if so and all certification sections have been completed, you should get your certification in the next 5-10 days. :smiley:


#14

Hey Ryan,

The issue is fixed. I posted the score here New Relic Fundamentals Certification: Get Certified, Get Socks.
You can close this ticket as resolved, thanks for helping :slight_smile:

Regards,
Martin D