Hi _ I am trying to change my pricing from the paid to the free tier. Please provide me with specific directions or make the change for me. Account number is 277342. Andrew Barnett. . Thanks.
I hope you are well.
Welcome to the community, congrats on your first post here! Whoop.
I have removed the email you attached in the post, as to protect your privacy.
To change your account from standard to free, please follow along our doc here Downgrade or cancel account/organization | New Relic Documentation for guidance on how to achieve this.
Please ignore the email you will get from the support team at this time, as I created a case in error. As the doc above provide a self service solution, it will be faster for you to follow those guidelines instead.
Should you have any additional questions please do reach out!