I am quite new to the community and to the new relic tool as well. But I am very happy to find out I can get and give help through the NR forum page.
I do have some issues with getting used to the tool. Firstly I am trying to see whether is a way to create some personalized reports. By that I mean, since I am monitoring different instances, I would like to have for example a separated report/data for a certain number of alerts I received on a new/few particular monitors. This would give me a better overview of the things separately and also would be useful to present it to the customers ( since they are only interested on some specific monitors, not all of them).
I followed some guidelines I saw here, and created an Insights Webhook, but I am not sure where to continue after that and how do i proceed.
Secondly, I am receiving quite a big number of alerts and I was looking I could reduce it, if for example i choose to have multiple locations failure, or to only notify if the alert happened more than once within a certain time frame. I am able to create it, I am not sure how to make it applicable to a certain monitor though.
I would really appreciate some help.