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Customer Dashboard: SLA Performance Monitoring

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shared-dashboards

#1

We use this dashboard as a tool for monitoring SLA performance in one of our apps.

One of its objectives is to track slow internal API requests but also external ones.

400 & 500 Error rate

SELECT percentage(count(), WHERE httpResponseCode >= ‘400’) as ‘% 400 Error’, percentage(count(), WHERE httpResponseCode >= ‘500’) as ‘% 500 Error’ FROM Transaction WHERE appName=‘app-name’ AND response.headers.contentType=‘application/json’

External durations

SELECT count(externalDuration) FROM Transaction WHERE appName=‘app-name’ AND response.headers.contentType=‘application/json’ FACET buckets(externalDuration,5,10)

Number of requests

SELECT count(*) as ‘Requests’ FROM Transaction WHERE appName=‘app-name’ AND response.headers.contentType=‘application/json’ FACET name