Didn't receive the digital certificate for Full Stack Observability exam

Last week I have registered & taken the Full Stack Observability exam.
I have passed it and also got the below message
“Congratulations on Passing. You should receive a link to your digital certificate by email”

But I did’t get any email so far & also I do not have a right contact point to enquire.

Somebody can help to get the digital certificate link?

Thanks in advance.

Hi @karthi.gee :wave: welcome to our Explorers Hub! Well done on completing our Full Stack Observability Course. Sorry to hear you haven’t received your Digital Certificate yet. May I ask you to confirm you have checked your spam folders, to ensure it has not been blocked? Please reach out to learn@newrelic.com for Support on this.

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Thank you very much for your reply.
I could not find it in spam folder also.
So let me contact (learn@newrelic.com) the support team.

Let us know how that goes @karthi.gee!

Hi @ghoran ,
CC: @nmcnamara
Thank you very much for your support. I have sent an email to the above id.
Now I have received the certificate link.


Hi Team, Even I have not received the cert still. Checked all mail folders. It’s a month I have completed the course

Hi @Vishnu.Atma :wave: ! We are sorry to hear you haven’t yet received your Digital Certificate. For more support on this, please reach out to learn@newrelic.com. Thank you!

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Hi @ghoran i recieved the cert yesterday . Thanks for the help :slight_smile:

Hi @Vishnu.Atma Great! We are glad to hear you have received your Digital Certificate - and well done on completing one of our New Relic University courses! Enjoy your day! :smiley:

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Hi Team
Even I did not receive my badge after passing. I checked my spam folder too. Can you please check from your side. Thank you.

Hi @muhammadadil :wave:! Congrats on passing one of our New Relic University courses! Sorry to hear you haven’t yet received your Digital Certificate. Please reach out to learn@newrelic.com to request assistance with this. Thank you!

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+1 Didn’t receive it yet wrote an email no response.

Hi @buwanekapasan! Apologies you did not receive a response when you reached out to learn@newrelic.com. May I asked how long ago you reached out to the team? I can follow-up on this for you! :blush:

I completed Fullstack Observability exam yesterday with 80%. But still not received my certificate. Sent email to learn.newrelic.com distro also. Can you pls help on this.

Hi @manikandan.x.chidamb :wave: sorry to hear this. Can you confirm you sent your email to learn@newrelic.com and not learn.newrelic.com? Thanks!

Yes I sent email to learn@newrelic.com

Hi @manikandan.x.chidamb, thank you for confirming. May I ask when you reached out to them? Allow me to follow-up on this for you.

Hi! I’m curious about how long it takes for me to receive the email with the certification. Does it take a day, a week?
Thank you in advance!

Hey @lfluiz.lf,

Thank you for reaching out here in the community.

Are you still waiting for the initial email after completing your course? If you have been waiting awhile I would reach out to learn@newrelic.com via email and see if they can help you out. Please let me know if this helps so we can assist you further if needed. I hope you have a great day!

Hello, I completed the New Relic full stack observability exam but did not receive the certificate, kindly help. I have already sent an email to learn.newrelic.com