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Does the ticket inbox have a problem with Firefox?


#1

The inbox doesn’t display in Firefox, but does in Chrome and Edge.


#2

Hey @Larry.Collicott - there certainly shouldn’t be a firefox issue - thanks for reporting - I’ll send this feedback over to the team behind that page


#3

Hi @Larry.Collicott - We tested this but could not reproduce. Could you share your Firefox version please? We’d love to make sure you can get access to your tickets.


#4

We’re running Firefox 60.7.0esr 64-bit


#5

Thanks @Larry.Collicott - We had a similar report from another customer. Current thinking is that it might be a plugin or extension of some sort. Would it be possible for you to generate a HAR file from your session? You can message that to me directly via DM and I can pass to our teams.