End of our annual subscription

We have an annual subscription. We want to cancel the subscription at the end of the term.
Please let the billing team contact me.
Thanks

Hello and welcome to the Community !

I will be happy to create a ticket for you.
Someone will be in touch with you shortly :smiley:

Have a wonderful day

1 Like

Hello Jess,
I hope everything is well with you.
Since the ticket had been created 8 days ago, no one has contacted me regarding the annual subscription.
Would you please check your team to look into it?

Thank you,

Hey there!

I am sorry to hear that, I pulled your ticket, I will look into this and see what we can do to get this resolved as soon as possible!