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External services are not displaying



For my application , external services are not displaying on the APM page. and it is getting reported in Overview page but not as “web external”.

Is there any additional configuration required for this ?


Hi @Aiswarya.Gangadharan! What New Relic language agent are you using?

Once I know that info I can connect you to the people who will be the most helpful. :blush: Thanks!


Hi Lins,

Im using Java APM agent version 5.

And for other application with same version, im able to see external services reporting.