Failed to start application, could not initialize Incident Intelligence environment

When trying to open up ‘Workflows’ I receive an error:
“Failed to start application, could not initialize Incident Intelligence environment”

Please advise,
Thanks

I am also getting this error.

Hi @user3603 and @iammrbt

Thanks for reaching out, I hope you are well.

Can you confirm if you are still facing this issue, additionally if you are please confirm the below;

  1. Please provide a permalink to where the issue is occurring.
  2. Share a screenshot of the issue.
  3. Confirm the steps you were taking till the issue occurred confirm what you would like to achieve.

Looking forward to hearing from you.

I am also getting this error. This is an account that was created by Pantheon.

  1. Permalink: https://onenr.io/0VjYnqm63Q0
  2. Screenshot:
  3. I clicked on the Workflows menu item that is visible in the screenshot.

I was able to define a workflow after logging out and logging back in.

Hi @stephenm

Thank you for reach out and confirming that the issue had self resolved.