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Feature Idea: Baseline alerting for deviates above/below the baseline

alerts
feature-idea
baseline

#1

At the moment the only option is “that deviates from the baseline” which can have the undesired effect of alerting when performance improves. For example, I may have an alert configured on response time in which case, I only care if the metric deviates above the baseline. I’d like to be able to choose from the options:

  • that deviates from the baseline
  • that deviates above the baseline
  • that deviates below the baseline

Each option would still use the tolerance slider.


New Relic edit

  • I want this, too
  • I have more info to share (reply below)
  • I have a solution for this

0 voters

We take feature ideas seriously and our product managers review every one when plotting their roadmaps. However, there is no guarantee this feature will be implemented. This post ensures the idea is put on the table and discussed though. So please vote and share your extra details with our team.


#2

Thanks for letting us know what options you would like to see, @mfoster! Be sure to vote above!


#3

+1,000,000 for this if it counts :wink:

This is something that we would absolutely LOVE as well and from my P.O.V. a basic need in any use-case that cares about fine-tuning alerting to ensure a culture of actionable alerting.

As a possible workaround for alerting ONLY on negative deviations from the baseline, would setting this slider to “FEWER VIOLATIONS” simulate suppressing positive deviations and emphasize negative deviations?

Put another way, when I adjust this slider towards “FEWER violations” i see that the preview chart updates a shadow chart in the background with increased values (See images). But does it also go downwards as well?

Put yet another way, when I adjust this slider towards “FEWER violations”, does the baseline adjust in both directions or ONLY higher?If ONLY higher then this would be a valid workaround to support negative deviation baseline alerting.

THANKS


Starting baseline condition - note that it alerts us for a positive deviation (we want to AVOID this)

Updating slider to “FEWER VIOLATIONS” suppresses the positive deviations but does it suppress negative deviations equally? Does the baseline adjust in both directions or ONLY higher? If ONLY higher then this would be a valid workaround to support negative deviation baseline alerting.


#4

Those +++'s count! :blush: @vr00n

Thank you very much for sharing your use case and needs with us! I have passed your feedback along to our product management team!


#5

+1 and another example use case:
we just had the throughput drop out on one of our key processes because of a third party issue. No errors for us so we are going to use the baseline deviation to throw an alert. It would be great to be able to alert on a deviation below the baseline of throughput. We don’t mind if it suddenly gets busy - scaling will handle that or response times will throw an alert, but we do care if the traffic suddenly dips because it suggests something is wrong.


#6

Thanks for your use case! I’ll get a +1 added for that.