Feature Idea: Cross account visualization for Health Maps

Currently, New Relic does not support viewing entities from multiple accounts in one health map view.

That means that, if we have a single host with the infrastructure agent reporting data to sub-account A, and an application with the APM agent reporting to sub-account B, there is no way to visualize that the app is running on the given host, on the “Related hosts” view of the healthmap.

That’s the kind of view we would like to have

Our specific use case, is that we have many hosts running docker containers (actually, orchestrated by Mesos Matrathon) and hundreds of apps running in those containers. The hosts all report to a single account, but the apps report to different accounts (We are using multiple accounts to organise our apps logically based on different departments) and it would be nice to view on wich specific host a given app is running.

Any help on this would be greatly appreciated.

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Hi, @tqi_raurora: You might take a look at the Workloads feature, which allows you to create a custom view of entities across multiple accounts.

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Hi Phil! Thank you for your suggestion.

But, while the workloads is a nice feature, for this specific use case it would not be possible using it it to create an exact copy of the Healthmap interface, at least not without some serious customisation.

As it stands now, there doesn’t seem to be a way to achieve exactly what we want…
unless of course we migrate all apps/hosts to the same NR account.

Hi @tqi_raurora, I have submitted this feature idea for our product development team to review. There’s no guarantee it will be implemented but if there is any update, I will let you know!