We are starting to send out a lot of alerts from Newrelic to our incident management system.
Our incident management system then sends out emails and push notifications to all our Ops folks.
With a number of alerts coming to their inbox, The Ops team would like to see the exhaustive message in the subject line to make their life much easier.
Right now Newrelic’s alerts have a subject line which is a combination of the Query and condition name.
It would be nice to have a more custom message in the subject line.
In cases like a NRQL alert it just displays the condition name of the alert.
It would be nice to include facets in the subject line of NRQL alerts like other alerts.
And also the ability to send out a custom message using the facets and values from the query.
New Relic Edit
- I want this too
- I have more info to share (reply below)
- I have a solution for this
We take feature ideas seriously and our product managers review every one when plotting their roadmaps. However, there is no guarantee this feature will be implemented. This post ensures the idea is put on the table and discussed though. So please vote and share your extra details with our team.