Hello, I’m new to the New Relic product that we are using and wondered if anyone has found a way to customize the alert emails? or if this is the correct area to ask for an enhancement?
We have a ticketing system that uses email templates, using certain words in the subject line or email body allows tickets to be placed automattically however with the way the alerts are setup now there is no way to customize what the emails say or their subject.
It would be great to customize these if possible.
New Relic edit
- I want this, too
- I have more info to share (reply below)
- I have a solution for this
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