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Feature Idea: Provide username in alert notification when alert is acknowledged



the customer wants to see username in alert notification once the alert is acknowledged. Currently, we only get acknowledged but the user isn’t identified in the notification.

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  • I want this too
  • I have more info to share (reply below)
  • I have a solution for this

0 voters

We take feature ideas seriously and our product managers review every one when plotting their roadmaps. However, there is no guarantee this feature will be implemented. This post ensures the idea is put on the table and discussed though. So please vote and share your extra details with our team.


Hey Kate, I added a poll here so other users can vote on this feature idea :smiley:


@RyanVeitch - This used to be the case in the acknowledgement email subject until recently. I have also noticed that the alerts view, where there is an icon for the user who acknowledged, no longer displays the user when you hover over the acknowledged icon.

Are these defects?


Hmm… I hadn’t seen that. I’ll get in touch with the Alerts team to check on whether or not there’s a known bug there. Thanks @stefan_garnham