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Feature Request: Slack event button points to the event details instead of the overall incident page


#1

Hello,

the newrelic slack message reports an violation but points to the overall incident when you click on the button.

Please add a link to the detailed violation or change the current link to point to the violation.

Thanks.


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0 voters

We take feature ideas seriously and our product managers review every one when plotting their roadmaps. However, there is no guarantee this feature will be implemented. This post ensures the idea is put on the table and discussed though. So please vote and share your extra details with our team.


#2

Hey @dawinter - That is actually expected behaviour.

New Relic Alerts send notifications 3 times in an incident’s lifecycle. Incident Open, Incident Acknowledged, Incident Closed.

We do not sent notifications for individual violations. That said, adjusting your incident preference might help you get more notifications, where you can have new incidents created for every condition, or for app/host that enters into a violation state.

Read more on that here:

For now I’m going to go ahead and file a feature request for per violation notifications. I’ll also get a poll added to your original post.