Hi, I would like to receive info about how to change the way of billing of my full users. Currently, we’re using 379/mo users but when I look into the webpage, the pricing for an enterprise account additional user is 99/mo. Thanks in advance.
Hi @jose.tellez! Welcome to the Explorers Hub.
I have reached out to our account team to assist you with this issue and they will follow up shortly by email.
Hi Neal, I haven’t been contact by no-one, please tell me if I’m missing some step.
Hi @jose.tellez, I have followed up internally and one of our team will follow up shortly.
Hi Neal, sorry for bother. Just I want you to know that I haven’t received any communication from your team.