Hello,
My name is Oleh and I am the head of the development team from health24.ua (https://h24.ua).
Due to the armed aggression of the Russian Federation against Ukraine, my leadership is forced to reduce the cost of monitoring services, including your product. New Relic is a great tool and helps us to fix problems and errors in our web application, which has a positive effect on health24’s performance. Health24 is a humanitarian project and helps more than 600 hospitals in Ukraine to automate processes of interaction between doctors and patients. Disabling New Relic will have a negative impact on our work, which in turn could cost the lives of some Ukrainian citizens. Therefore, I ask you to provide a grace period for active military actions in Ukraine, please help Ukrainian doctors work effective! I can provide any documents at your request.