How do we create/get "non EU" a new relic license?

Unfortunately we have the following problem with new relic and its implementation at cloudways. The support from cloudways wrote us that we would need a “non EU” (outside the European Union) new relic license key to access the full features of new relic with cloudways. But how to create such a special license key for new relic?

Thanks in advance for the support!

Hey there @newrelic637,

Welcome to the community.

I am sorry you are having trouble with the New Relic implementation with Cloudways. Unfortunately there is no way to switch from the EU data center to the NA data center. You can however start an account and select NA as your preferred region and then you should be able to integrate with cloudways: Choose your data center (US or EU) | New Relic Documentation

Please let me know if this was able to solve your issue and if not we will continue to provide help with a smile. If this was helpful we would appreciate you clicking the solution button underneath so that anyone else stumbles across this topic on their journey they can easily find an answer to their question.

Thank you and have a great day!

Thank you for your reply, we will try this if needed.

Hi @newrelic637

We are happy to help!

Have a good day!