Our account subscribes to the Synthetics Pro but the Private Location function is not usable. I’ve followed the instruction and have written several emails to email@example.com. But one week passed there’s no response. What should I do?
Hey @bitfunc - it looks like your account has a Synthetics Pro subscription - this gives you access to more advanced monitor types (Simple Browser/Scripted Browser/API Test). As opposed to Synthetics lite which gives you access only to Ping monitors.
Private Locations though are a different subscription. You will need a Synthetics Pro Plus Private Locations subscription for that.
Let me know if you’d like to discuss that further - I’ll be happy to get you in touch with a Sales contact here to help you with that.
What’s the price for that? I don’t see a Private Locations subscription option from the website.