How to delete duplicate account?

Somehow a second account has been created using our training email address (see below). How do we delete the second account?

@philweber Thanks for writing in! It sounds like you’ve got 2 different accounts that are associated with 2 different user records under the same email.

You should be able to self-serve delete this account by following the steps outlined in this article by one of my awesome colleagues: How to delete your Organization .
If you still need help, just let me know!


Hi, @amunteanu: I do not see Organization and access under the account dropdown:

@philweber Thanks for sharing additional details. I have created a ticket for you so we can closely assist with this request and help troubleshooting there. Keep a lookout for an email from me in your inbox!