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How to reach support?


#1

I can’t find a way to open a support ticket - is this on purpose?


#2

Hey, you should be able to create a support ticket at https://support.newrelic.com/. There’s a Create Ticket button at the bottom. The button is only visible when you’re signed into your New Relic account.


#3

Hi @splitt! Anthony is right! Our Support Portal is a great way to contact support, and also search for answers using our public support resources.

If you have a support question, you can also use this community! @abloomer and I are New Relic Support professionals, and if we can’t answer your question, we will find someone who can! Feel free to let us know what you need! :blush: You answer may already live in one of our Support categories!