please, confirm ticket. #380198
Hey @wzplatform - Thanks for posting, I can see that ticket, and I can see that my colleagues here are reviewing it to reply back to you soon.
Our service is currently disabled.
Please handle as soon as possible.
@wzplatform - I understand your urgency on this.
The support team are currently looking at this and they’ll get back to you soon.
Just for some additional input, account recoveries will need to be handled by our billing team, but the support folks will let you know everything in your ticket.
Thank you very very much.