I'm not getting email alerts


I’m a bit rusty on new relic but have recently configured things to run again. I’m getting data but on a specific alert which shows the NRQL query works I do not get an email when the alert is triggered.

Any idea why this would happen?


Hello @michael.clark

Thank you for reaching out to us in the community, I understand that you are not receiving alerts and email notifications, could you please share with me how or which documentation had you followed to configure it?

Had you used the following:

Looking forward to hearing back from you.

Please do not hesitate to contact me in case of any additional queries or issues. I will be happy to help you.

Kind regards,