Is it possible to change the subject of emails coming from New Relic alert?

Hi Support,

Is it possible to change the subject of emails coming from Newrelic alert?

We want to change are as follows.
“Incident 1xxxxxxxx OPENED:‘Log query’”

The following is an example of the change.
“Incident” → “Inc”
“OPENED” → “OP”

Is it possible to change the subject to something like the one below?
“Inc 1xxxxxxxx OP:‘Log query’‘Log Alert: xxxx1 message: XXX’”

best regards.

@yskitagawa Currently there is not a way to update the subject of emails for alerts. There was a feature idea submitted for this request that I will followup on.

1 Like

Any chance that this “customize subject” feature will be added? This will be a big help with my company’s ability to take specific action on alerts.
Thanks!

Hi @mkantor, Welcome to the Explorers Hub. There is no update at this moment in time but once there is, we will update the thread mentioned above.

Hi,

Is there chance to see requested change available?

Hi is it available now? Can I customize subject line for new relic generated alerts?

thanks,
Shiva