[Java] Metric grouping issue / deny-new-metrics again

Our application has has the automatic deny-new-metrics rule added to it, I have updated our reporting to include transaction name and category according to https://docs.newrelic.com/docs/agents/java-agent/troubleshooting/resolve-metric-grouping-issues-java-apps - but I need someone to remove that rule?

Everything seems to point to creating a support ticket here - feels like the interface really just need a ‘re-evaluate this rule’ button so we don’t have to manually ask this. Another useful thing would be to get some kind of feedback that shows a sample of the data that caused this to happen - right now, what I’ve done should be enough, but I have no real idea of the limits.

Hey there @it193 -

Welcome to the community! Thanks so much for following that troubleshooting guide. You are right - we do have to have our team look at and then remove that rule for you. Be on the lookout for an email from our team with an update.