Keep sending alerts while threshold exceeded

Hello there

I have set up synthetic and enabled alerts but I need to receive alerts while the threshold exceeds. For example: if the threshold exceeds 10 mins I want an alert to come to me for every 2 mins that mean in 10 mins I have to receive 5 alerts not only one alert, could you please help and thanx in advance.

Hi, @othman: New Relic cannot do that. It will send one notification when an incident is created, and another when it is closed or acknowledged. You may be use a third-party tool, such as PagerDuty, to send multiple notifications while an incident remains open.

1 Like

Thank you @philweber for your response but this will be a good feature if you implement it.

We’ll keep this in kind @othman and if there is any change to this, we will let you know!