I wanted to ask about the transition of our billing on our Account 417085 from the legacy model “Infrastructure Essentials” to these new Data/User plans. Our last invoice and payment was in Nov 2020.
Would someone see if this transition was done without our intervention? No one on the team seems to recall making this change on the UI?
In terms of billing, it seems when our account was switched to New Relic One, it retained the users. We have just adjusted all of them to become “basic”. Is this all we need to do to be under the “free” tier?
Finally, would someone tell us how we can remove our “expired” cc information on this account?