Hello, My account was canceled by mistake, Can you please reactivate my account. This is business critical.
I have a ticket it Request #321031 but it seems the agent does not understand the issue and is not being handled urgently.
in short, I have Magento Commerce Cloud, Pro version of AMP is included in the account. Another user performing an audit canceled the account by accident. We are unable to continue our audit, and all angels of support are a bit mixed since the license is part of our Magento commerce cloud fee, I look like a non- paing user. If there is anything anyone here can do to escalate this asap, it seems from the other post fairly easy to reactivate.