Hi, I have just been granted access to a bunch of accounts by my employer, but now logging in and trying to find the “switch account” area, I can only access my own account. Clicking links on the original email that came through telling me about the new access produces an error message “You don’t have access to this account”.
When the access was granted, my account didn’t exist.
How can I get access? Does it need to be re-granted by the admin again?