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NewRelic APM PHP 7.1 agent does not report predis in APM dashboard

redis

#1

Hello,

Please paste the [permalink][1] to the page in question below:

https://rpm.eu.newrelic.com/accounts/2518986/applications/20558188

Please share your agent version and other relevant versions below:

New Relic daemon version 9.2.0.247-51143810a9c6

Please share your question/describe your issue below. Include any screenshots that may help us understand your question:

We have an issue with the Redis transaction display in APM.
I checked the post - Relic Solution: Common Causes of Metric Grouping Issues.
I think it can be an issue due to Magento 2 creating temporary tables.
How I understood there is required Support assistance to resolve it.

Could you please take a look?

Thank You,


#2

Hi @arams.airapetjans!

I checked your metrics and they look good; there’s no metric limit in place that would prevent Redis data from appearing. That was a good idea to check on though!

What library are you using for Redis (PHP Redis, predis)? One more thing that might help us investigate this is if you can also describe the functions that you’re using to interact with Redis, if that’s something you can add here?

I’ll look out for your reply!


#3

Thanks for your response @ntierney!
We are using Credis. https://github.com/colinmollenhour/credis/blob/master/Client.php

It is working in standalone mode. https://github.com/colinmollenhour/credis/blob/master/Client.php#L322

As I understood NR not support Credis, so we installed phpredis and all is good now.

Thank you for your support.