NewRelic Logging Issue

Hi,
We have recently activated logging on new relic for our infrastructure (AWS, RDS, Kubernetes etc). The logs are being displayed on the dashboards but however the timezone of our account is not updated due to which the timestamp of the logs are showing up incorrectly. I have updated the timezone multiple times from LA-US to Berlin-EU many times but it automatically reverts when I query the logs. Please see attached screenshot and provide a fix for this issue.

@devops125 Sorry you have been waiting awhile for a response from our community. I’m going to bring this back to the attention of our support team. Thanks for your patience!

Neal Mc

Recently there was an update to a feature idea about account timezone.

The exception that is listed for AUM and SCIM preferences being set by the identity provider, could that be the cause for your issue?