I’ve noticed that we are not receiving notifications for incidents anymore. I recently enabled alert muting, but the rules were “scheduled”, not “active” at the time of the incident.
Here you can see that there were issues raised around 9am, this is from the “Analyze > Issues and Activity > Issues” tab
It clearly shows that no notifications were sent for any of the paths.
If I select “Analyze > Issues and Activity > Incidents” I can see that incidents were created based off of these issues.
I read through the recommended forum post below, but it doesn’t seem to reference “Issues”
I did check our policy incident preference, and it has been set to “By condition and signal”, so I would have expected these Issues / Incidents to all sent alerts.
Interestingly, when I navigate to the classic Incidents view, it does not show any incidents…?
We’ve created our alerts via Terraform if it helps
Anyone got any leads for diagnosing this?