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Not able to acess the custom attribute in pageView object


Hi All,

We have added some custom attributes in our code but we are not able to access from the pageView( they are accessible from the Transaction object).
To access the custom attribute from our pageView we have made the below changes in our new relic Config file.

Please assist us how we can proceed further.


Hi, @pjain: Your config file is not visible, but here are instructions for forwarding server-side attributes to PageView events:


Hi There,

Thanks for reporting this issue. We are currently addressing this issue that may be impacting you.

We’ll let you know when our services are back to normal operation. In the meantime please visit for updates.



Hello again,

I wanted to follow up with you regarding the custom attributes access difficulties you experienced.

As of 11:20 AM PST we have resolved the issue that we were addressing.

Can you verify that the custom attributes are now operational for you? If you are continuing to experience any access difficulties, please let us know and we will continue to troubleshoot your particular case.